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CFPB Advocates for Credit Card Issuers to Provide Actual Payment History – Financial Services

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In a blog post, the Consumer Financial Protection Bureau (“CFPB”) revealed that it has sent letters requesting information from credit card issuers about why actual payment histories often go unreported to credit card companies. credit bureaus.

To date, a combination of systems, technology and operational issues has generally prevented the provision of this information by credit card issuers, who report monthly on the status of credit card accounts. Under the Fair Credit Reporting Act, companies that have consumer credit usage information have the ability to “provide” that information to the credit bureaus. However, the CFPB has interpreted a creditor’s failure to report information to the credit bureaus as potentially misleading (see Review Procedures, FCRA, page 53). As a result, this CFPB investigation appears to set the stage for the CFPB to conclude that failure to provide actual payment histories to credit bureaus is also potentially misleading. Although CFPB research on this topic from 2020 suggests that including actual payment histories could increase consumer credit scores by up to 20 points, this level of granular detail could also be potentially problematic for credit applicants.

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